Booking & cancellation policy

Booking online costs nothing and requires no card. Payment is taken at the clinic at your visit, and we do not store card details of any kind.

Please cancel or reschedule at least 48 hours before your appointment by calling (916) 678-5840.

For IV vitamin drips, cancellations and rescheduling with less than 48 hours’ notice, and appointments you do not attend, are charged at 50% of the service cost. You agree to this when you book a drip online, and the time of your agreement is recorded with your booking.

B vitamin injections and red light therapy sessions carry no cancellation fee. We still ask for 48 hours’ notice so the appointment can be offered to someone else, but you are not charged for one you miss.

Package sessions are paid for in advance. A session you miss without letting us know is deducted from your remaining sessions.

We would always rather hear from you. If something has come up — even at the last minute — call us and we will do what we can.

Every wellness service requires a brief health screening with a member of our medical team before treatment begins. Based on that screening, our clinical staff may modify a treatment, recommend an alternative, or decline to proceed. If we decline to treat you for clinical reasons, you pay nothing.

Red light therapy packages must be used within six months of purchase. Sessions do not expire during that term, and packages are transferable — you may share them with a friend or family member. Packages are non-refundable once a session has been used.

If you arrive late we’ll do our best to accommodate you, but your session may be shortened so the schedule stays on track for other patients.

Individual results vary. Wellness services are intended to support general wellness and are not a substitute for diagnosis or treatment by your physician. Nothing on this website is medical advice.